Sunrose Consulting Limited is a Human Resource Consulting and Training firm, they help to provide human resource services including Executive Selection (Recruitment), HR outsourcing, performance management, organisational development and policy and procedure development.Sunrose Consulting Limited is a Human Resource Consulting and Training firm, they help to provide human resource services including Executive Selection (Recruitment), HR outsourcing, performance management, organisational development and policy and procedure development.
JOB TITLE: Travel Agency Manager
JOB LOCATION: Lagos
JOB DETAILS:
- Promote and market the business, sometimes to new or niche markets
- Manage budgets and maintain statistical and financial records
- Sell travel products and tour packages
- Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
- Take part in familiarisation visits to new destinations, to gather information on issues and amenities of interest to consumers
- Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance
- Deal with customer enquiries and aim to meet their expectations
- Implement alternative and innovative ideas for achieving new business
- Oversee the smooth, efficient running of the business
- Motivate the sales team to hit and exceed their targets and ensure company profitability
- Meet regularly with team leaders to give them sales figures and plan how they approach their work
- Meet company directors who advise on strategy and find out about any local issues and future trends
- Oversee the recruitment, selection and retention of staff as well as payroll matters and staff training
- Deal with disciplinary matters and customer complaints.
- Research new products.
Knowledge, Skills and Abilities
- Minimum of Bachelor of Science (B.Sc.) Degree or HND. A Masters Degree or equivalent will be an added advantage
- Must have a minimum of 5 years management experience from a reputable travel and tours company
- Strong written and verbal communication skills
- Proven sales and marketing abilities
- Organisational and planningskills
- Customer service skills
- Human resource managementskills
- Financial management skills
- Marketing and selling skills
- Research skills
- Travel and/or management experience
- Strong leadership and team-building skills
- Time and risk management skills
- Resilience to cope with long hours and pressure at peak times
- A genuine interest in travel
- An awareness of the current trends in travel (e.g. sustainable tourism) and knowledge of popular and upcoming destinations is also important.
Deadline: February 24, 2022
Job Features
| Job Category | Government Agencies / Public Sector |